FAQs

Airport Meet & Greet Service?

Summertown Executive Chauffeurs is one of the leading airport taxis in Oxford. We offer meet & Greet service in airports across the main lands. One of our drivers will meet you at the arrivals hall on all the major UK airports. Your nominated driver will have your name displayed on board or tablets (if it’s your company who made the booking for you we might or in most cases display your company Logo for you to recognise.

    Our normally pick up points are:

  • London Heathrow T2 & T3 in front of Boots chemist
  • London Heathrow T4 & T5 in front of Costa coffee
  • London Gatwick airport south in front of Costa Coffee
  • London Gatwick airport north in front of Costa Coffee
  • London Luton airport in front of Costa Coffee
  • London Stansted airport in front of information desk
  • Birmingham international airport in front of Costa Coffee
Do you offer transfers i.e., “drop–off and Pickup’’ service for special events?
Yes, we do offer drop off and pick up all over the UK. We also provide an hourly chauffeur service to suit your travel needs. This kind of special reservations has a lot of advantages for your special occasions. You will have the same vehicle and Chauffeurs fro entire service, you will have unlimited stops, your Chauffeur and vehicle are available to you as directed. It’s always a nice feelings and relaxed mind to know that you have your vehicle and Chauffeur at your disposal for entire rental period. We also do only pick up and drop of service anywhere in the main land or across the Europe. So if you have enquires regarding this please speak to our member of customer team to help you with your questions regarding any chauffeur service or an airport transfers in Oxford or from London Heathrow to Oxford.
What amenities are your vehicles stocks with?
All our vehicles are equipped with the latest comfortable, luxury seats climate control bottled of mineral water, mints, 4G WIFI onboard and chargers for most cells Phones. We also can provide daily newspapers on request.
Do you offer corporate and personal accounts?
Summertown Executive offers both corporate and personal accounts for your comfort so you don’t have to worry about carrying cash or worrying about cards payments. We also offer paying in whilst you’re in the vehicle all our vehicles carry card payments on boards as well if you would like to chose this option.
Do you require a deposit and do I pay it?
From time to time we might have to take advance payments for making sure that we have your reservations booked and secured with us to avoid disappointment for your special occasions and airport transfers this including pickups from the airports.
What is your standard cancellations policy?

We have 24 hour cancellation policy priory to pick up time. For airports transfers we would you like to let us know if there is any time changes to your flight then you will not be charged for changing pick up time but if you have cancel the booking sometimes we might have to charge you of the fees. This is because we might have had to say no to other bookings because of making sure you have the vehicle for your pick up time.

Please see below:

  • Prepaid clients
  • Cancellations and refunds
  • 48 hrs+ notice full refunds
  • 24 - 48 hrs notice 50% of fare
  • 12 – 24 hrs notice 25% of fare
  • Less than 12 hrs plus car already been dispatched no refunds policy applies.

  • The above charges apply to all corporate and invoice clients too.
How can I obtain a receipt for my charges?
Summertown Executive can provide invoice or receipts for all your journeys after completions. The most conveniently by e-mail but if you would like an other form of receipts please your driver to provide you with one whilst you are in the vehicle.
Do you allow smoking in your vehicles?
All our vehicles are strictly NON SMOKING. If any passenger smokes in a vehicle a minimum cleaning charges will apply which is £250.00 plus cost of any other repairs and damage related to smoking.
Airports transfers from Oxford to all major airport and London?
Guide for journeys from Oxford area to airports. We recommend a minimum lead time as below:

  • Oxford from/to London Heathrow airport: -60 minutes
  • Oxford from/to London Gatwick airport: -90 minutes
  • Oxford from/to London Luton airport: -75 minutes
  • Oxford from/to London Stansted airport: -110 minutes
  • Oxford from/to Birmingham International airport: -75 minutes
  • Oxford from/to Farnborough airport: -95 minutes
  • Oxford from/to Southampton: -80 minutes

  • Of course these times could be effected by number of reasons. Time of the day, bad weather condition, and of course any other unforeseen events like, accidents or road works. We would like you to contact us nearer your travel time if you have queries and concerns.
Not received a reply for my booking or quote
Weather you made reservations via email, online or even by phone we normally send out a booking confirmation. In any case if there is an issue please immediately inform us to avoid delays and anxiety. Sometimes it could be that you have not provided us with your email or phone number to confirm the booking back to you. Please also check your spam/junk or even your deleted mails sometime it might go there too. We don’t send out written booking confirmation via email simply because if you have booked only 24 hours in advance there is a chance it won’t even get to you in time for your pick up.
What is your coverage and pick up/drop offs areas?
Our primary service area is Oxford, Oxfordshire and Home Counties including Berkshire, Bedfordshire and Buckinghamshire. We also provide ground transportations at other locations up on request in advance including all London areas. As we are the primary Chauffeur & airports transfer in Oxford. We have services from London Heathrow airport to Oxford & your chosen destinations on request.
Please call Summertown Executive chauffeurs of Oxford on 01865 591915 for more information.
What vehicles do we use for an Executive airport transfers from Oxford?
Summertown executive is Oxford based Chauffeur car hire & airport transfer supplier. We offer the likes of Mercedes S class, for first class airport transfers from Oxford or from London Heathrow to Oxford. BMW 7 series for Business & corporate clients E class is the back bone of our business we transfer our corporate and other clients from/to airport from Oxford and the entire leading hotels in Oxford and of course the University of Oxford 38 colleges Professors, lectures and visitors.
What vehicles do you offer for hire?
We offer the following executive cars in Oxford for all sorts of airport and corporate clients.
Please see the list below:
Mercedes S class, Mercedes E class, Mercedes V class, Mercedes Vaino, BMW 7 series BMW 5 series, Audi A8 and Audi A6
What are your airport rates from Oxford?
As preferred Executive airport transfer in Oxford, we offer all inclusive airport service; as well have an hourly chauffeur’s service for your most demanding business and leisure tours in Oxford and Cotswolds. This could be differing from vehicles you chose. Please call our friendly and helpful staff member for more information.
24/7 round the clock airport transfer in Oxfordshire
Free WiFi & mineral water ONBOARD
Quality Trained Professional Chauffeurs
Clean, Well-Maintained Modern Vehicles
Reliable and Trustworthy at all the time
Always on Time